باگ فیکس BUG FIX سرورهای اچ پی HPE ProLiant Gen10/Gen9

محمدامین بشیری

5 سال پیش

باگ فیکس BUG FIX سرور اچ پی HPE ProLiant Gen10/Gen9

در برخی از سرورهای اچ پی HPE ProLiant Gen10/Gen9 و HPE Synergy Gen10 که در حال اجرای ویندوز سرور یا لینوکس RHEL/SLES هستند و کارت شبکه HPE برروی آن ها نصب گردیده، مشکلی گزارش شده است و باگ فیکس BUG FIX سرور HPE ProLiant Gen10/Gen9 آن توسط شرکت اچ پی منتشر شده این باگ فیکس BUG FIX در ادامه آمده است :

SUPPORT COMMUNICATION – CUSTOMER ADVISORY

BUG FIX

Document ID: a00040453en_us

Version: 2

Advisory: (Revision) ProLiant Gen10/Gen9 DL-Series and Synergy Gen10 Servers – PCIe Subsystem ID May Be Incorrectly Reported When Using Ethernet Adapters With Intel Chipset X710/XXV710/XL710

NOTICE: The information in this document, including products and software versions, is current as of the Release Date. This document is subject to change without notice.

Release Date: 2018-11-02 BUG FIX

Last Updated: 2018-11-02 BUG FIX

DESCRIPTION

Document Version	Release Date	Details
2	11/02/2018	Description and Scope updated. Hardware Platforms Affected updated.
1	01/25/2018	Original document release.

On certain ProLiant Gen10/Gen9 DL-Series and HPE Synergy Gen10 servers running Microsoft Windows Server Series OS or Linux RHEL/SLES Series OS and with certain Ethernet Adapters installed, all PCIe functions except Function 0 report a Subsystem ID of 0x0000 in the configuration space (including related Virtual Functions), regardless of the value programmed in the NVM.

Different names for the device ports may be reported in the Device Manager as in the example below (both ports should be displayed with the same name):

a) PORT1 displays as “Ethernet 2-port 562SFP+ Adapter”

b) PORT2 displays as “Ethernet 562SFP+ Adapter ”

In addition, different names for the device ports may be shown in the Device Manager in a guest OS:

a) Go to Device manager in a guest OS

b) PORT1 is displayed as an Intel adapter

c) PORT2 is displayed as a Network Controller

SCOPE

Any of the ProLiant Gen10/Gen9 DL-series and Synergy Gen10 servers listed under “Hardware Platforms Affected”, running Microsoft Windows Server Series OS or Linux RHEL/SLES Series OS, and the list in BIOS/RBSU with any of the following adapters installed:

Ethernet 10Gb 562SFP+ Adapter
Ethernet 10Gb 2-port 562SFP+ Adapter
Ethernet 10Gb 2-port 562FLR-SFP+ Adapter

RESOLUTION

There is no functional impact to the device or drivers. This may only impact the branding of the device if the Subsystem ID is used to select the device branding string.

NOTE: Products sold prior to the November 1, 2015 separation of Hewlett-Packard Company into Hewlett Packard Enterprise Company and HP Inc. may have older product names and model numbers that differ from current models.

RECEIVE PROACTIVE UPDATES : Receive support alerts (such as Customer Advisories), as well as updates on drivers, software, firmware, and customer replaceable components, proactively via e-mail through HPE Subscriber’s Choice. Sign up for Subscriber’s Choice at the following URL: Proactive Updates Subscription Form.

NAVIGATION TIP : For hints on navigating HPE.com to locate the latest drivers, patches, and other support software downloads for ProLiant servers and Options, refer to the Navigation Tips document .

SEARCH TIP : For hints on locating similar documents on HPE.com, refer to the Search Tips Document .

Hardware Platforms Affected: ProLiant DL360 Gen10 Server, Synergy 660 Gen10 Compute Module, Synergy 480 Gen10 Compute Module, ProLiant DL380 Gen10 Server, ProLiant DL560 Gen10 Server, ProLiant DL580 Gen10 Server, ProLiant DL385 Gen10 Server, ProLiant DL360 Gen9 Server, ProLiant DL380 Gen9 Server, ProLiant DL388 Gen9 Server, ProLiant DL580 Gen9 Server, ProLiant DL560 Gen9 Server

Operating Systems Affected: Not Applicable

Software Affected: Not Applicable

Support Communication Cross Reference ID: SIK2917

Hewlett Packard Enterprise Development shall not be liable for technical or editorial errors or omissions contained herein. The information provided is provided “as is” without warranty of any kind. To the extent permitted by law, neither HP Enterprise nor its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restoration. The information in this document is subject to change without notice. Hewlett Packard Enterprise Development and the names of Hewlett Packard Enterprise Development products referenced herein are trademarks of Hewlett Packard Enterprise Development in the United States and other countries. Other product and company names mentioned herein may be trademarks of their respective owners.

Legal Disclaimer: Products sold prior to the November 1, 2015 separation of Hewlett-Packard Company into Hewlett Packard Enterprise Company and HP Inc. may have older product names and model numbers that differ from current models.

که برای مشاهده راهکار باگ فیکس BUG FIX میتوانید به لینک زیر مراحعه فرمایید:

https://support.hpe.com/hpsc/doc/public/display?docId=emr_na-a00040453en_us&hprpt_id=HPGL_ALERTS_2028674&jumpid=em_alerts_us-us_Nov18_xbu_all_all_1703163_2028674_ServersSynergy_critical__&DIMID=EMID_9FE9AD4D24F2E0069D9131B9C6163F62 /